VoIP & Business Telecom Systems

Imagine Communication and Collaboration Without Boundaries

In today’s fast-paced and competitive business climate, communication with customers, partners, vendors, and internal teams is critical. Constraints due to aging legacy equipment, compatibility issues, or lack of modern functionality can bring your business to a grinding halt.

PHDTech provides flexible, hosted telecom and VoIP PBX solutions custom-tailored to your business.

Now your organization can increase productivity and profitability with scalable communication solutions that let your teams collaborate easier, from anywhere, at any time, on any device.

VoIP PBX Seamless Collaboration Platform Features

Modern PBX and unified communications platforms are changing the way business gets done by bringing all your business communications together in one single web interface.

1. Enhanced Communication Functionality:  Digital voicemail with auto attendants, visual voicemail access on all devices, voicemail to email, voicemail transcription, digital e-fax technology, and BYOD capabilities to access phones from any web-connected device.
2. Voice and Video Conferencing: Enterprise-quality tools are intuitive and easy to use, both internally and externally with no downloads or software to install. Engage anytime anywhere with on-demand conferencing and one-click video calls from your website.
3. Web Collaboration: Simple, instant, and secure collaboration with website visitors via one-click chat, audio or video call, desktop & file share features. Presence and geolocation features allow users to see availability for seamless connection when it matters most.
4. Remote & Hybrid Workforce: Smartphone connectivity allows teams to work from anywhere and connect internally and externally from any web-connected device. Increase productivity with built-in features such as chat, audio/video call, file sharing & conferencing.
5. Secure by Design: Native-engineered encryption provides enterprise-grade security and ensures your voice and data are always protected. No VPNs or external SBCs are required, reducing infrastructure costs and helping to protect against cyber-attacks and malware.

End-to-end, Browser-based Unified Communications Benefits

Now, companies of all sizes can access world-class functionality and communication benefits that help grow sales, reduce costs, and carve out market share. With PHDTech’s strategic guidance and system design expertise, accessing the benefits of streamlined communications just got a whole lot easier.

1. Remain Secure & Protected from Cyber Threats:  PHDTech’s VoIP ‘secure-by-design’ platform provides robust protection against potential attacks and lets businesses work securely, no matter where they connect.
2. Provide Flexibility & Scalability: One of the biggest advantages of VoIP PBX business phone systems is the amount of flexibility and scalability it affords businesses of all sizes. Especially in today’s business climate, organizations must react quickly to changes in demand to stay competitive. Cloud-based VoIP communication systems enable businesses to:
3. Boost Productivity & Efficiency: Utilizing the cloud plus a browser-based unified communications platform, your organization can see a dramatic increase in productivity and efficiency. Many companies realize a 25% increase in efficiency by utilizing features that save employees time, reduce wasted steps, and optimize workflow processes.
4. Increase Sales & Boost Website Conversions: Did you know that 92%* of prospective B2B customers research options on the web prior to making any phone calls? Utilizing PHDTech’s VoIP PBX collaboration platform and secure WebRTC technology, you can convert more visitors to customers and increase sales up to 52% using the same features as industry leaders.
5. Reduce Costs: Unified communication platforms provide world-class quality and features, without many of the costs associated with legacy phone systems. Here are a few ways a PHDTech VoIP PBX system can help your organization reduce costs: