David McDonald serves as the Chief Operating Officer and EOS Integrator at PHDTech. Since joining the company in 2021, David has held several key roles, beginning as a Sales Engineer, advancing to Sales and Marketing Manager, and stepping into the COO position in 2025. His deep understanding of the business, ability to communicate effectively with people across all functions, and commitment to operational clarity make him a natural fit for the Integrator role.

David began his professional career in the telecommunications distribution industry as a Warehouse Manager before moving into Inside Sales Administration and Sales Engineering. His interest in technology began at a young age through exposure to his father’s work in IT, which led to years of building computers and developing a broad technical foundation. This background shaped both his technical proficiency and his passion for improving organizational effectiveness through structured systems and well-defined processes.

Grounded in principles of accountability, clarity, process, and collaboration, David brings a disciplined and balanced approach to leadership. He believes strongly in cross-functional teamwork and in the impact EOS has had on PHDTech as both an organizational framework and a professional development tool. As COO, he works closely with the Visionary and leadership team to guide the company toward its long-term goals of managing 100,000 cameras, 100,000 access control doors, and 100,000 VoIP handsets, while keeping PHDTech’s Core Focus centered on Providing Exceptional Experiences.