VoIP & Business Telecom Systems. Unified Communication… made simple.

Imagine Communication and Collaboration Without Boundaries.

In today’s fast-paced and competitive business climate, communication with customers, partners, vendors, and internal teams is critical. Constraints due to aging legacy equipment, compatibility issues, or lack of modern functionality can bring your business to a grinding halt.

PHDTech provides flexible, hosted telecom and VoIP PBX solutions custom-tailored to your business.

Now your organization can increase productivity and profitability with scalable communication solutions that let your teams collaborate easier, from anywhere, at any time, on any device.

No boundaries,
No constraints. Now, that’s smart business.

VoIP PBX Seamless
Collaboration Platform Features

Modern PBX and unified communications platforms are changing the way business gets done by bringing all your business communications together in one single web interface.

Enhanced Communication Functionality

Digital voicemail with auto attendants, visual voicemail access on all devices, voicemail to email, voicemail transcription, digital e-fax technology, and BYOD capabilities to access phones from any web-connected device.

Voice & Video Conferencing,
Video Calling

Enterprise-quality tools are intuitive and easy to use, both internally and externally with no downloads or software to install. Engage anytime anywhere with on-demand conferencing and one-click video calls from your website.

Live Chat & Text/SMS

Get 360-degree communication capabilities for internal and external teams with live chat and text capabilities, including corporate chat and web integration of one-click chat from website visitors.

Web
Collaboration

Simple, instant, and secure collaboration with website visitors via one-click chat, audio or video call, desktop & file share features. Presence and geolocation features allow users to see availability for seamless connection when it matters most.

Remote & Hybrid Workforce

Smartphone connectivity allows teams to work from anywhere and connect internally and externally from any web-connected device. Increase productivity with built-in features such as chat, audio/video call, file sharing & conferencing.

Global Calling & Unlimited Local/Long-Distance

Expand your boundaries with global calling from the cloud utilizing the AWS engine for great quality and unrivaled uptime. PHDTech’s VoIP PBX platform also provides unlimited local and long-distance calling anywhere in the United States.

Secure by
Design

Native-engineered encryption provides enterprise-grade security and ensures your voice and data are always protected. No VPNs or external SBCs are required, reducing infrastructure costs and helping to protect against cyber-attacks and malware.

CRM/CMS Integration & Reporting

Integrate and access your CRM, ERP, CMS, billing, or other business software right from the VoIP PBX communications platform for seamless visibility and improved workflow. Reduce wasted time, react faster, and increase productivity with built-in integrations.

End-to-end, browser-based
Unified Communication Benefits

Enterprise-grade communications are not just for the big guys anymore

Now, companies of all sizes can access world-class functionality and communication benefits that help grow sales, reduce costs, and carve out market share. With PHDTech’s strategic guidance and system design expertise, accessing the benefits of streamlined communications just got a whole lot easier.

Boost Productivity & Efficiency

Utilizing the cloud plus a browser-based unified communications platform, your organization can see a dramatic increase in productivity and efficiency. Many companies realize a 25% increase in efficiency by utilizing features that save employees time, reduce wasted steps, and optimize workflow processes.

Communicate with teammates and customers through a single browser-based interface- anytime, anywhere, on any device
Use chats, voice & video calls, file sharing, and desktop sharing for instant collaboration and engagement
Keep business moving forward and connect teams and customers on any web-enabled device, no matter where they are, with robust mobility features
Boost workplace productivity and customer service with one-click access to features that are intuitive, easy to use, and always available

Remain Secure & Protected from Cyber Threats

PHDTech’s VoIP ‘secure-by-design’ platform provides robust protection against potential attacks and lets businesses work securely, no matter where they connect.

TLS encryption for phones and AES encryption for phone database
Built-in security that functions anywhere automatically, with no additional setup
Instantly communicate in total security at any time, any place, any device
Minimizes security vulnerabilities inherent in on-premise systems

Reduce Costs

Unified communication platforms provide world-class quality and features, without many of the costs associated with legacy phone systems. Here are a few ways a PHDTech VoIP PBX system can help your organization reduce costs:

No long-distance or local call charges providing for predictable monthly budgets
Lower up-front costs and maintenance costs than on-premise hardware
Fully web-based with no extra software installs needed
Cloud-hosted access reduces infrastructure costs and the need for an on-premise server
Reduces support costs – technicians for legacy systems are hard to find and can be expensive
All-in-one solution with built-in features reduces costs for features normally billed as upgrades on traditional phone systems

Provides Flexibility & Scalability

One of the biggest advantages of VoIP PBX business phone systems is the amount of flexibility and scalability it affords businesses of all sizes. Especially in today’s business climate, organizations must react quickly to changes in demand to stay competitive. Cloud-based VoIP communication systems enable businesses to:

Scale up or down quickly as your business changes
Customizable options that let organizations pay for the services they need
Hardware-as-a-service (HWaaS) model makes it easy to get the equipment you need, at the price you want to pay, exactly when you need it
Ability to transfer CapEx expenses to OpEx for even more flexibility and predictable spending
Digital platform is easy to program (no-hard-wiring) making adding users, extra lines, and features instantly conform to current business requirements

Greater Accessibility & Resiliency

The PHDTech VoIP PBX platform is great for single offices, geographically dispersed offices, and large central locations with resiliency built into the communication platform.

Cloud-based platform is always up-to-date and works with Android, iOS, and web
Hosted phone service is accessible in any location and across any device platform
Multiple platform accessibility means greater resiliency and less downtime in the event of unforeseen power outages or glitchy Wi-Fi – communications can still be accessed over cellular and local networks

Increase Sales & Boost Website Conversions

Did you know that 92%* of prospective B2B customers research options on the web prior to making any phone calls? Utilizing PHDTech’s VoIP PBX collaboration platform and secure WebRTC technology, you can convert more visitors to customers and increase sales up to 52% using the same features as industry leaders.

WebRTC technology transforms websites into robust sales centers
Enables direct, two-way communication via website chat, video chat, video call, audio call, or email
Prompt response ensures prospects stay engaged, stay informed, and are more likely to purchase
Status and presence signals show when employees are available to reduce call wait times, phone-tag, and missed opportunities

Testimonials

What Clients say about US

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Sergio Ocampo CEO Title

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Sergio Ocampo CEO Title

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Sergio Ocampo CEO Title

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Technology Partners

Bicom Systems - VoIP Phone Systems

Unified communication software that simplifies and accelerates your taily tasks.

Business VoIP | Hosted PBX | Cloud-Based Solutions

Ready to work with a smarter partner for
your business security and telecom needs?

VoIP & Business Telecom Systems. Unified Communication… made simple.

Imagine Communication and Collaboration Without Boundaries.

No boundaries, No constraints. Now, that’s smart business.